Accessibility Statement
At The Serving Cafe, we believe everyone deserves a warm seat at the table. We're committed to making both our website and our café in West Branch accessible and welcoming for all guests, including people with disabilities.
Our Commitment
We strive to follow recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where possible. These guidelines help ensure our website is accessible to guests using assistive technologies such as screen readers, keyboard navigation, and other adaptive tools.
As part of this effort, we aim to:
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Use clear and consistent page structure
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Provide descriptive alt text for images
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Maintain readable color contrast
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Use legible typography and hierarchy
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Ensure forms (like our catering and contact forms) are clearly labeled
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Support navigation across devices and assistive technologies
Accessibility is an ongoing process, and we're continually learning, improving, and refining our website to better serve all guests.
In Our Café
Good hospitality means making sure every guest feels comfortable, whether they're visiting us online or walking through our front door. At our West Branch location, we aim to:
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Provide accessible parking and a clear, step-free path to our entrance
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Keep aisles and seating areas navigable for guests using mobility aids
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Offer menus that are easy to read, and are happy to read menu items aloud upon request
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Train our staff to assist guests warmly and attentively with any accessibility needs
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Welcome service animals
If there's something that would make your visit easier, just let us know when you arrive or reach out ahead of time. We want every guest to feel at home.
Ongoing Improvements
Because accessibility standards and technology continue to evolve, we regularly review our website and café space and make updates where possible to improve accessibility and usability. We're committed to identifying and addressing barriers that may prevent guests from accessing our food, our space, or our information online.
Need Assistance?
If you experience difficulty accessing any part of our website, have trouble navigating our café space, or have feedback about accessibility improvements we can make, we would love to hear from you. Please reach out and we'll do our best to provide the information or accommodation you need.
Email: theservingcafe@gmail.com
Phone: (319) 631-8615
Location: West Branch, Iowa
We appreciate your feedback and are committed to making The Serving Cafe better for everyone, one warm meal at a time.
Hours: Mon–Sat 6:30am–2:00pm
*Kitchen closes daily at 1:45pm
209 E Main St, West Branch, IA 52358
living on grace and coffee!
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