Privacy Policy

At The Serving Cafe, we respect your privacy and want you to feel comfortable visiting our website, just like you would walking through our front door. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you use our contact, catering, or other forms on this website, we may collect:

Your name
Email address
Phone number
Any details you share with us about your event, order, or inquiry

We only collect what we need to respond to you and provide the service you've requested.

How We Use Your Information

We use the information you provide to:

Respond to your inquiries, catering requests, and feedback
Coordinate orders, events, and reservations
Improve our website and the experience we offer guests

We do not sell your personal information, and we don't share it with third parties except as needed to operate our website and respond to your request (for example, with website hosting services).

Analytics and Advertising

We use tools like Google Analytics and/or Meta (Facebook/Instagram) Pixel to understand how visitors use our website and to run advertising campaigns. These tools may collect information such as:

Pages visited and time spent on our site
General location (city/region level)
Device and browser type
How you arrived at our site (e.g., search engine, social media, ad)

This information is anonymized and aggregated, and is used to help us understand what's working and to show relevant ads to people who may be interested in The Serving Cafe. You can opt out of personalized advertising through your browser settings or by visiting Google's Ads Settings or Meta's Ad Preferences.

Cookies

Our website may use cookies, small files stored on your device, to support site functionality and analytics. You can disable cookies through your browser settings, though some features of our site may not work as intended without them.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.